Frequently Asked Questions
General
-
What makes your baby clothing organic?
All our fabrics are made from GOTS certified 100% organic cotton, which is grown without the use of synthetic pesticides or fertilizers. We prioritize sustainability and environmental responsibility in all stages of production for a better future for the kids .
-
Are your products safe for sensitive skin?
Yes, our garments are designed with delicate skin in mind. Organic cotton is naturally hypoallergenic and free from harsh chemicals, making it gentle and safe for babies with sensitive skin conditions .
-
How do I care for baby’s organic clothing?
To maintain the quality and softness of our organic garments , we recommend washing them in cold water with mild detergent and avoiding harsh chemicals like bleach.
-
Do you offer sizes for newborns to toddlers?
Yes, we offer a range of sizes from newborn to 5 years to accommodate your little one as they grow. Our sizing chart is available on our website to help you find the perfect fit for your baby.
-
Where are your organic baby clothes manufactured?
We are committed to ethical and fair labour practices. Our garments are responsibly manufactured in facilities that prioritize worker well-being and adhere to strict environmental standards. And certified by Oekotex , GOTS , SEDEX . ISO 9000 .practice.
-
Are your products certified organic?
Yes, all our products are certified by GOTS . We ensure that our products meet the highest standards of organic integrity and sustainability .
-
Are your products biodegradable?
Yes, our organic baby clothing is made from natural fibers that are biodegradable and eco-friendly. When you're ready to part with them, you can rest assured knowing they'll break down naturally without harming the environment
-
How can I stay updated on new arrivals and promotions?
Stay connected with us by signing up for our newsletter on our website. You'll be the first to know about new arrivals, exclusive promotions, and more exciting updates from our organic baby clothing brand.
Orders
-
How do I know if my orders is confirmed ?
Once the orders is confirmed you will receive a order confirmation email from us with the order details on your registered email provided while placing the order .
-
How do I modify my order ?
You can modify the order within 3 hours of placing your order , by reaching out to our team support@babycoorganics.com or WhatsApp to 9655822224
-
How do I cancel my order ?
You will not be able to cancel the orders that are dispatched , if they are not dispatched you may opt to cancel them by contacting our customer support .
Exchange and Return
-
Can I return or exchange items if they don't fit or meet my expectations?
We try our best to fulfil your expectations . If for any reason you're not happy with our product , you can return or exchange it within 7 days of receipt of the package , for more details pls refer to our Exchange policy.
-
How do I initiate a return or exchange ?
You can write to us on support@babycoorganics.com with your Name and order no.
-
How long does it take for Return or exchange ?
3-5 working days from receipt of the return.
-
What if I may receive a missing product or damaged product ?
We ensure product are quality and quantity checked before packing , in case you have missed product or quality issue we would be replacing the product on our cost.